Terms and Conditions

Welcome to LumenSleep. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.

 

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks.

 

2. Products and Sleep-Aid Information

  • Aesthetic & Wellness: Our night lamps are designed for ambient lighting and aesthetic purposes. While we provide information on how warm light can assist in creating a better sleep environment, our products are not medical devices.

  • Medical Disclaimer: Our products and descriptions are not intended to diagnose, treat, cure, or prevent any sleep disorders or medical conditions. Always consult with a healthcare professional for chronic sleep issues.

  • Handcrafted Variations: Due to the nature of our wooden and artistic resin lamps, slight variations in grain, color, and texture are normal and celebrated as part of the product's unique character.

3. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

4. Shipping and Delivery

  • Shipping times are estimates and may vary due to carrier delays or seasonal high volumes.

  • Risk of loss and title for items purchased pass to you upon our delivery to the carrier.

5. Returns and Refunds

  • Trial Period: We offer a [e.g., 30-day] satisfaction guarantee. If you are not satisfied with your sleep environment, you may return the lamp in its original packaging.

  • Damaged Goods: If a product arrives damaged, please contact lumensleep007@gmail.com within [e.g: 48 hours] of delivery with photographic evidence for a priority replacement.

6. Limitation of Liability

LumenSleep shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products, including but not limited to electricity misuse or improper bulb wattage installation. Always follow the maximum wattage guidelines provided with your lamp.

7. Intellectual Property

All content included on this site, such as text, graphics, logos, and images, is the property of LumenSleep and protected by international copyright laws.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States